Embed a Customer Ticket Area Everywhere
With the Tickets App, you can add a customer ticket area to your website so your customers get immediate help from a single interface, in whatever form they prefer.
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Tickets System
Include a professional ticket area on your website and provide support where your customers are.
Chatbots, Slack, and More
The first tickets system on the market powered by chatbots and Slack. For more efficient support.
Powerful UX
Human-centered design. Clean and minimal. Responsive. Beautiful animations. RTL and more.
Fast and Easy Ticket Creation
Your customers can submit tickets in seconds. No superfluous functions, just a clean and simple interface. Customize fields on the ticket form and add built-in fields like departments.
- Department and priority fields
- Clean and simple interface
- Custom ticket fields
Login and Registration
Require that customers register or login before sending tickets. Or, leave it open to any visitor. Personalize the form with custom fields and display an optional privacy consent acceptance form.
- Registration and login forms
- You can leave it open for visitors, if you want
- Custom fields
- Privacy and GDPR
Let your customers informed
Automatically display useful information to your customers, such as lists of attachments, agent online and typing status, and agent location and local time. You can also choose which information to display.
- Typing and online status
- Attachment list
- Agent location
- Help articles
And much more...
Google ReCaptcha
Permanently block bots and protect your ticket area from spam and abuse with Google ReCaptcha.
Many ticket areas
Create as many unique ticket areas as you want via API. Each panel can use its own settings.
Email confirmation
Option to send a confirmation email after creating a new ticket or chat conversation.
Responsive layout
The widget automatically adjusts its design and layout to fit the container or device width.
Fast and easy installation
Ready to use immediately. Just insert the script link or the WordPress shortcode and you're ready to go.
Customization options
Customize the layout and functionalities of the widget and choose elements to display or hide.